Integrate online with offline
Improve Ordering Efficiency

Project Detail
Group Project
Figma
UX Research
UX / UI Research
Prototyping
Timeline
Feb, 20~Mar, 14, 2024
INTRO
Design Process
Lee’s Donuts, an iconic establishment nestled in Vancouver's historic Gastown, has been delighting patrons with delicious, handmade, quality donuts crafted from scratch.
However, during our on-site investigation, my team discovered that the narrow and cramped interior often results in bustling crowds and inefficient queuing.
To address this issue, we propose boosting ordering efficiency and operational speed by introducing a mobile app and Eye-Catching Digital Signage & Menu.
Stakeholder Analysis- The Power-Interest Matrix


Persona Cards of Primary Stakeholders






Mobile App
Prototype




Digital Signage & Menu




Proposed Interior


Proposed Exterior
